FAQ

Questions About Portable Storage, Answered

Everything we get asked most often, grouped so you can find your question. If yours is not here, call and ask. We would rather answer it now than have you find out later.
DeliverySizesStorage and security

Booking and delivery

How much notice do you need?
Often a couple of business days, and sometimes same week. If your date is fixed, book as early as you can.
What do you need at my property?
A clear, reasonably level spot, a straight approach for the truck, and overhead clearance. Low branches, power lines, and basketball hoops stop more deliveries than anything else, so look up before you book.
Will it fit in my driveway?
Almost always. Send a photo of the spot and we will confirm before we come out rather than after.
Do you deliver in winter?
Yes, year round. The driveway needs clearing before we arrive, and some cities restrict overnight street parking in winter, which matters if the container cannot go on private property.
Can I move it once it is placed?
Please do not. It is heavier than it looks and moving it risks your driveway and the contents. Call us and we will reposition it.
I have a project coming up. When should I expect my container?
Book it for a day or two before you need it, so it is on site before the work starts. We confirm the day, and the truck arrives at some point during that day.

Sizes, pricing, and billing

How is the price worked out?
One flat quote covering delivery, the monthly rental, and pickup. What moves it: container size, how long you keep it, the delivery distance, and whether it stays on your property or comes back to our facility.
What is included in the price?
Delivery, the monthly rental, and pickup. There is no charge for opening the doors, no fee for finishing mid-month, and billing prorates when a rental ends early.
What size do I need?
Most full-house moves use the larger container. A single room, a garage clear-out, or a small apartment usually fits the smaller one. Describe the rooms and we will size it with you.
What if I keep it longer than planned?
Keep it. Billing is month to month and we adjust it. Closings move and remodels run long; that is normal.
How do I know how many containers I need?
Start with one. If the project needs more once it is underway, we add them. Nothing is committed until the first container is dropped off.

Storage and security

Is my property safe in there?
The containers are steel, weather-resistant, and lock. While it is on your property you hold the key.
What cannot go in a container?
Anything hazardous, flammable, perishable, or alive. Beyond that, standard household and business goods are fine. If you are unsure about something, ask.
Can you store it for me instead?
Yes. We haul it to our secure facility and bring it back, or on to a new address, when you are ready.
Will my things get damp?
The containers are sealed and sit off the ground. For long storage of anything sensitive, the usual advice still applies: no damp items going in, and cover upholstered furniture.

Business and job site

Can we keep several on site?
Yes, and many businesses do through a seasonal peak. Tell us how many you need and how long, and we will quote them together.
Can you work around our hours?
Ask when you book. Scheduling around open hours or crew hours is normal for commercial and job site work.
Does it work on a residential remodel?
It is one of the most common uses. It fits a normal driveway, keeps the homeowner's property clear, and gives the crew somewhere secure for tools and materials.
Still stuck?

Ask us the thing that is not on this page

Two minutes on the phone beats guessing. Call and you get someone local who can answer.

Ready for a container in your driveway?

Tell us what you’re storing and where it’s going. You’ll get a flat, all-in price from someone who lives here, usually the same business day.